Eteacher Group They have delayed in refunding my money £601. It's about 2 months now!
No reasonable response as to when the money willbe refunded, and the customer cannot deal with the situation only the finance team... They are playong games. This the agreed 70% refund on Biblical Hebrew courses. In September, the refund was calculated and agreed.
However, I got only about half of the agreed amount. I have been contacting them to get the remainder, without any success. I will appreciate any help I can get from here. I need my money back as soon as possible.
Customer service is horrible, terribly bad. Refund my money!
Product or Service Mentioned: Eteacher Group Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $794.
Preferred solution: Full refund.