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1 comment

I received a call from a very polite consultant we had such a good conversation. A charge was made to my card and I cancelled my order within 3 hours of the call by sending an email to which I copied from the terms and conditions noting the spelling of the email address.

I have sent the above to too without results is this just bad service or is this a scam?

To add to the above I logged a ticket on the website too which still is has not been closed. The contact person that I spoke to attached my email to him which was nice of him, however, there is still no response.

Product or Service Mentioned: Eteacher Group Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $130.

Preferred solution: Full refund.

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Someone from Eteacher phoned me within an hour of the post, I was impressed.

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