This company is completely fraudulent. Do not take anything from them.
They offered me a class at 9 PM or 11 PM because I have small children. Once they sent me my course confirmation it was for a 5 PM class. I called them to let them know it was the wrong time and got online to try to change it to another time. For the month that I had signed up they had no such time even offered anywhere.
They acted so accommodating and acted like they had A class available any given time I needed it. But they actually have very limited times. I couldn't take anything before 7 PM and they didn't have anything after 7 PM. So I asked for a refund.
they said they would have to listen to the recording of our conversation. Then the guy called me back a week later and told me I was right and they would be refunding the money. then he called me a week later and told me never mind that they couldn't refund the money. I can't call and talk to someone about a refund because they are in a different department and they say they can only call you.
That takes 3 to 5 business days for them to get back to you. Interesting thing is I have gotten several emails from them saying they have been trying to contact me and can't get in touch. I always have my phone on me and have no missed calls from them. They are liars.
Do not do business with anyone from eteacher. I find it interesting that I signed up to take a biblical Hebrew class and something based on the Bible has such a dishonest company running it.
Product or Service Mentioned: Eteacher Group Biblical Hebrew Course.
Reason of review: Poor customer service.